Support
How can we help?
Most answers are below. If you don't find what you need, send a note — a real person reads it.
Is Axyom free?
Yes. Axyom is free to download and use. There is no subscription, no paywall, and no ads. We may add a paid layer for advanced coaching in the future, but the core Pause method will always be free.
Do I need to connect my bank account?
No. Axyom never asks for a bank login or card details. You log your own urges, and the math runs on your device. This is a deliberate choice — most overspending happens in the moment, not in a chart of last month's transactions.
How is my emergency fund target calculated?
Your target is roughly three months of your stated expenses. We use the numbers you enter during the two-minute assessment (income, expenses, current savings, debt) and compute a weekly savings amount that gets you to a full safety net within your chosen timeframe.
Can I change my financial profile?
Yes. Open Profile → Reset App to start over with a fresh assessment. A future update will let you edit individual numbers directly without resetting.
Where is my data stored?
All financial inputs and spending urges are stored on your device. When you sign in with Apple, your identifier syncs across your own devices via iCloud, but the data itself never leaves Apple's encrypted infrastructure. See the Privacy Policy for the full breakdown.
How do I delete my data?
Open Profile → Reset App on your device — that clears every urge, plan, and assessment. To also remove the small amount of data on our backend (your encrypted user ID), email privacy@axyom.app and we'll delete it within 30 days.
I have a feature request or found a bug. What should I do?
Please email support@axyom.app. We read every message and reply within a couple of business days. If it's a bug, include your iOS version and a short description of what you were doing.
Contact
Typical response time: 1–2 business days.